Drohan Management Group

Full Service

Administrative / Infrastructure

  • State-of-the-art program development
  • Strategic planning for credentialing programs
  • Database management with special module for credentialing programs
  • Develop and implement application processing for certification and re-certification
  • Maintenance of certification and re-certification records
  • Tracking information and CEU, CLU's, etc. for new and renewal certification
  • Develop RFPs for test development and administrative services
  • Liaison with and oversight of testing company, consultants, and vendors
  • Program assessment and accreditation
  • Governance and staffing models
  • Development and implementation of equitable and consistent policies, procedures, and organizational bylaws
  • Administration of application and registration process
  • Organization and staffing of board and committee work
  • Effective customer service
  • Preparation of accurate and timely reports